1. Allison Allcott Ltd are instructed to act as my/our sole representative in the settlement of my/our Mis-sold Car Finance Refund Claim,
2. I/we will provide ALLISON ALLCOTT LTD with any information requested to pursue the claim where requested.
3. If the financial provider sends correspondence direct to myself/us, I/we will forward this to ALLISON ALLCOTT LTD within 3 working days from receipt
4. The claim handling will be carried out by ALLISON ALLCOTT LTD, who have absolutely no affiliation with the financial provider.
5. You have the right to make this claim directly with the lender or with the Financial Ombudsman Service without incurring a fee. You do not have to use the services of a CMC to pursue this claim. Using a CMC does, however, save you the time of pursuing the process yourself. And the use of experts in the field can only serve to help your case.
6. There is no requirement to use ALLISON ALLCOTT LTD to handle your claim. You have the right to seek further advice or to shop around.
7. On success of your claim, ALLISON ALLCOTT LTD will charge 25% plus vat fee on all amounts received. Our charges apply to the total financial benefits, monetary or otherwise. For example, if you receive a settlement figure of £1000, you would be required to pay ALLISON ALLCOTT LTD £300, leaving you with £700.
8. If the compensation constitutes both a cash sum and reduction/write off the loan, Allison Allcott Ltd.’s fee of 25% plus VAT will still apply. For example, if you receive a settlement figure of £3000, of which, cash is £2000 and a loan reduction or write off is £1000, you will be required to pay us £900.00. This would mean a total payment to ALLISON ALLCOTT LTD of £900.
9. If your claim is unsuccessful/Not upheld there will be no fee.
10. I/we agree that in instance where my/our claim is successful, and I/we default in paying Allison Allcott Ltd fees/ invoice, the same will be passed on to a debt collector and I/we will be responsible for the additional debt collection fee.
11. On receipt of settlement by the financial provider, I/we agree that we will notify ALLISON ALLCOTT LTD Immediately (at the latest within 1-2 working days) and understand ALLISON ALLCOTT LTD’s Invoice for their services is then due Immediately and the same must be paid on receipt of any compensation from the financial provider.
12. I/we understand that in the event that I/we fail to notify ALLISON ALLCOTT LTD of any payment or offer made in accordance with Financial Conduct Authority and Financial Ombudsman Service guidelines before I/we have withdrawn authorisation, Allison Allcott Ltd.’s fee of 25% plus VAT will still apply.
13. I/we understand that when a lenders decision is overturned through an appeal to the Financial Ombudsman Service and the customer receives a full refund, Allison Allcott Ltd.’s fee of 25% plus VAT will still apply. If the appeal is unsuccessful there will be no charge.
14. I/we agree that ALLISON ALLCOTT LTD can take payment of any fees for my claim from my credit/debit card upon completion of my case once the invoice becomes due.
15. I/we agree not to accept any settlement that is communicated directly to me/us by the lender without ALLISON ALLCOTT LTD’s knowledge of the same.
16. I/we may cancel this agreement at any time, up to 14 days cooling off period from the date ALLISON ALLCOTT LTD receives Your initial signed Letter(form) Of Authority (Instruction), at no cost to You. However, where Allison Allcott Ltd has already submitted a claim on your behalf and there is an offer of settlement made by the Lender and a cancellation is attempted or made by Me/Us, ALLISON ALLCOTT LTD will be entitled to charge their full fee. As such Allison Allcott Ltd.’s fee of 25% plus VAT will still apply.
17. You may terminate Your Agreement at any time after the 14 days Cooling-off Period, for any reason. However, ALLISON ALLCOTT LTD may impose a Termination Charge(s) which will be reasonable and proportionate to the work done and the costs incurred by ALLISON ALLCOTT LTD, up to the date the Agreement is terminated.
18. You acknowledge that the success of Your Claim(s) depends on Your individual circumstances and merits of Your case.
19. This agreement shall be governed by the laws of England, Wales and Scotland and you agree to submit to the exclusive jurisdiction of the Courts of England, Wales, and Scotland.