FAQ! Am I in the City of New Castle City Limits. Click here for City Limits.
Before scheduling a Special Trash Pick-up please make sure that you are within the incorporated City limits of New Castle. If in doubt, please call 302-322-9801.
If you live within the City of New Castle (click for incorporated City limits) large and/or bulk items, such as refrigerators, dishwashers, TV’s, sofas, etc., require a special trash pick-up. You may schedule a special trash pick-up by using this form, or by calling 302-322-9801.
Special trash pick-up requests must be scheduled at least one business day in advance. Special pick-ups are done as part of the regular trash schedule—typically Monday or Tuesday.
If you have multiple items, construction/remodeling material or items not listed below please call 322-9801 for a price estimate. Tree limbs and yard waste removal is free (collected City-wide on Wednesdays.*) Hazardous Waste information and drop off locations can be found at DSWA.com or by calling 1-800-404-7080.
To ensure timely pick-up of your item, the request must be completed with payment by 4:00 p.m. one business day in advance of your normal trash day. Do not leave payment in drop box without previous authorization.
Example: If your normal trash day is on Monday, you would need to schedule and pay for your pick-up by Friday at 4:00 p.m.
All fees stated above, once paid to the City, are non-refundable.
Note: A service charge made by Stripe.com applies to each transaction. The amount of this charge will be provided to the cardholder for acknowledgment and acceptance prior to completion of a transaction. This processing fee is .30 per transaction plus 3% of the transaction amount.
To avoid online processing fees you may also mail form with check or money order to:
City of New Castle220 Delaware StreetNew Castle, DE 19720