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REPORT A NON-CONFORMANCE
Complete this form if you find a problem with the product, after we delivered it to you, but before you deliver it to your customer - Use this form before you register the product and operation starts.
THIS IS NOT A WARRANTY CLAIM - Warranty starts when the product is registered. For warranty, refer to your product registration confirmation email.
Country
*
AD - Andorra
AE - United Arab Emirates
AF - Afghanistan
AG - Antigua and Barbuda
AI - Anguilla
AL - Albania
AM - Armenia
AO - Angola
AQ - Antarctica
AR - Argentina
AS - American Samoa
AT - Austria
AU - Australia
AW - Aruba
AZ - Azerbaijan
BA - Bosnia and Herzegovina
BB - Barbados
BD - Bangladesh
BE - Belgium
BF - Burkina Faso
BG - Bulgaria
BH - Bahrain
BI - Burundi
BJ - Benin
BL - Saint Barthelemy
BM - Bermuda
BN - Brunei
BO - Bolivia
BR - Brazil
BS - Bahamas, The
BT - Bhutan
BV - Bouvet Island
BW - Botswana
BY - Belarus
BZ - Belize
CA - Canada
CC - Cocos (Keeling) Islands
CD - Congo, Democratic Republic of the
CF - Central African Republic
CG - Congo, Republic of the
CH - Switzerland
CI - Cote d'Ivoire
CK - Cook Islands
CL - Chile
CM - Cameroon
CN - China
CO - Colombia
CR - Costa Rica
CU - Cuba
CV - Cape Verde
CW - Curacao
CX - Christmas Island
CY - Cyprus
CZ - Czech Republic
DE - Germany
DJ - Djibouti
DK - Denmark
DM - Dominica
DO - Dominican Republic
DZ - Algeria
EC - Ecuador
EE - Estonia
EG - Egypt
EH - Western Sahara
ER - Eritrea
ES - Spain
ET - Ethiopia
FI - Finland
FJ - Fiji
FK - Falkland Islands (Islas Malvinas)
FM - Micronesia, Federated States of
FO - Faroe Islands
FR - France
FX - France, Metropolitan
GA - Gabon
GB - United Kingdom
GD - Grenada
GE - Georgia
GF - French Guiana
GG - Guernsey
GH - Ghana
GI - Gibraltar
GL - Greenland
GM - Gambia, The
GN - Guinea
GP - Guadeloupe
GQ - Equatorial Guinea
GR - Greece
GS - South Georgia and the Islands
GT - Guatemala
GU - Guam
GW - Guinea-Bissau
GY - Guyana
HK - Hong Kong
HM - Heard Island and McDonald Islands
HN - Honduras
HR - Croatia
HT - Haiti
HU - Hungary
ID - Indonesia
IE - Ireland
IL - Israel
IM - Isle of Man
IN - India
IO - British Indian Ocean Territory
IQ - Iraq
IR - Iran
IS - Iceland
IT - Italy
JE - Jersey
JM - Jamaica
JO - Jordan
JP - Japan
KE - Kenya
KG - Kyrgyzstan
KH - Cambodia
KI - Kiribati
KM - Comoros
KN - Saint Kitts and Nevis
KP - Korea, North
KR - Korea, South
KW - Kuwait
KY - Cayman Islands
KZ - Kazakhstan
LA - Laos
LB - Lebanon
LC - Saint Lucia
LI - Liechtenstein
LK - Sri Lanka
LR - Liberia
LS - Lesotho
LT - Lithuania
LU - Luxembourg
LV - Latvia
LY - Libya
MA - Morocco
MC - Monaco
MD - Moldova
ME - Montenegro
MF - Saint Martin
MG - Madagascar
MH - Marshall Islands
MK - Macedonia
ML - Mali
MM - Burma
MN - Mongolia
MO - Macau
MP - Northern Mariana Islands
MQ - Martinique
MR - Mauritania
MS - Montserrat
MT - Malta
MU - Mauritius
MV - Maldives
MW - Malawi
MX - Mexico
MY - Malaysia
MZ - Mozambique
NA - Namibia
NC - New Caledonia
NE - Niger
NF - Norfolk Island
NG - Nigeria
NI - Nicaragua
NL - Netherlands
NO - Norway
NP - Nepal
NR - Nauru
NU - Niue
NZ - New Zealand
OM - Oman
PA - Panama
PE - Peru
PF - French Polynesia
PG - Papua New Guinea
PH - Philippines
PK - Pakistan
PL - Poland
PM - Saint Pierre and Miquelon
PN - Pitcairn Islands
PR - Puerto Rico
PS - Gaza Strip
PS - West Bank
PT - Portugal
PW - Palau
PY - Paraguay
QA - Qatar
RE - Reunion
RO - Romania
RS - Serbia
RU - Russia
RW - Rwanda
SA - Saudi Arabia
SB - Solomon Islands
SC - Seychelles
SD - Sudan
SE - Sweden
SG - Singapore
SH - Saint Helena, Ascension, and Tristan da Cunha
SI - Slovenia
SJ - Svalbard
SK - Slovakia
SL - Sierra Leone
SM - San Marino
SN - Senegal
SO - Somalia
SR - Suriname
SS - South Sudan
ST - Sao Tome and Principe
SV - El Salvador
SX - Sint Maarten
SY - Syria
SZ - Swaziland
TC - Turks and Caicos Islands
TD - Chad
TF - French Southern and Antarctic Lands
TG - Togo
TH - Thailand
TJ - Tajikistan
TK - Tokelau
TL - Timor-Leste
TM - Turkmenistan
TN - Tunisia
TO - Tonga
TR - Turkey
TT - Trinidad and Tobago
TV - Tuvalu
TW - Taiwan
TZ - Tanzania
UA - Ukraine
UG - Uganda
UM - United States Minor Outlying Islands
US - United States
UY - Uruguay
UZ - Uzbekistan
VA - Holy See (Vatican City)
VC - Saint Vincent and the Grenadines
VE - Venezuela
VG - British Virgin Islands
VI - Virgin Islands
VN - Vietnam
VU - Vanuatu
WF - Wallis and Futuna
WS - Samoa
XK - Kosovo
YE - Yemen
YT - Mayotte
ZA - South Africa
ZM - Zambia
ZW - Zimbabwe
Distributor name
*
Phone Number
*
Email Address
*
PRODUCT INFORMATION
Bin lift
*
Yes
No
Bin lift type
*
OL Mini Bar Lift
OmniDEL E
OmniDEL Triple
OmniDEL Triple (E)
OmniDEL 50:50
OmniGV
OmniDEKA
OmniDEK (E)
OmniDEL
OmniTRADE
OmniTRADE (E)
OmniTRADE-B
OmniMAX
OmniMAX (E)
EuroTRADE
EuroMAX
MOC500
MOC800
Tinium Auto
TInium Triple Auto
Tinium 50:50
TA-DE
TA-DE (E)
TCH-D
TCH-DH
TCH-DH-B
TCH-OEL
TH-DH
TH-DH-B
TH-OL
TGV
Beta
UPC 500kg
UPC 800kg
UPC Industrial
MOC industrial
-
TLL360
TLL1280
Other Industrial RosRoca Lifter
Other (specify opposite)
Details of modification, if any
Bin lift make & model
Bin lift serial number
*
Bin Weighing System
*
Yes
No
Body product
*
Yes
No
Body type
*
Olympus ART (Non-CE)
Rear Loader
Recycling
Water Tanker
Bin Washer
Other
Please specify
*
Olympus
AЯT
(non-EN Compliant)
*
OL10N (Olympus Narrow)
OL11N (Olympus Narrow)
OL12N (Olympus Narrow)
OL14N (Olympus Narrow)
OL16N (Olympus Narrow)
OL19N (Olympus Narrow)
OL13W (Olympus Wide)
OL14W (Olympus Wide)
OL16W (Olympus Wide)
OL17W (Olympus Wide)
OL19W (Olympus Wide)
OL20W (Olympus Wide)
OL21W (Olympus Wide)
OL23W (Olympus Wide)
OL25W (Olympus Wide)
OL27W (Olympus Wide)
OL Mini 6
OL Mini 7
OL Mini 8
OL Mini 9
OL Mini 10
Rear loader (Olympus)
*
OL Mini 6
OL Mini 7
OL Mini 8
OL Mini 9
OL Mini 10
OL10N (Olympus Narrow)
OL11N (Olympus Narrow)
OL12N (Olympus Narrow)
OL14N (Olympus Narrow)
OL16N (Olympus Narrow)
OL19N (Olympus Narrow)
OL13W (Olympus Wide)
OL14W (Olympus Wide)
OL16W (Olympus Wide)
OL17W (Olympus Wide)
OL19W (Olympus Wide)
OL20W (Olympus Wide)
OL21W (Olympus Wide)
OL23W (Olympus Wide)
OL25W (Olympus Wide)
OL27W (Olympus Wide)
OL 19W+ (Olympus Wide +)
OL 20W+ (Olympus Wide +)
OL 21W+ (Olympus Wide +)
OL 23W+ (Olympus Wide +)
OL 25W+ (Olympus Wide +)
OL 27W+ (Olympus Wide +)
OLTP12 (Twin Pack Wide)
OLTP16 (Twin Pack Wide)
OLTP19 (Twin Pack Wide)
OLTP22 (Twin Pack Wide)
OLTP23 (Twin Pack Wide)
OLTP27 (Twin Pack Wide)
OLTP13N (Twin Pack Narrow)
OLTP17N (Twin Pack Narrow)
OLTP15L (Viking Twin Pack)
OLTP17L (Viking Twin Pack)
OLTP19L (Viking Twin Pack)
Recycling model
*
Toploader Compact
Toploader 25
Toploader 28
Toploader 32
Kerbloader SD
Kerbloader Stillage
Kerbloader Mini
Kerbsider Compact
Kerbsider 25N
Kerbsider 28
Kerbsider 33
Kerbsider HC
Kerbsider Stillage
Mini Kerbsider
Mini Kerbsider Stillage
PBUV 6.5
PBUV 8.5
Toploader Biowaste
Toploader ABP
Other
Bin washer
*
LCCT-5500 (5500L capacity)
LCCT-7000 (7000L capacity)
LCCT-8000 (8000L capacity)
LCCT-12000 (12000L capacity)
Water tanker
*
Tanker 8 (8200 L capacity)
Tanker 9 (9000 L capacity)
Tanker 10 (10000 L capacity)
Tanker 16 (16000 L capacity)
TE body project (serial) number
*
🛈
Spare Part
*
Yes
No
Spare Part details
*
Spare Part No
Short description
Quantity
1
Spare Part No
Short description
Quantity
2
Spare Part No
Short description
Quantity
3
Spare Part No
Short description
Quantity
4
Spare Part No
Short description
Quantity
5
Spare Part No
Short description
Quantity
TE factory of origin
*
Dennis Eagle, UK
RosRoca, Spain,
HS, Germany
Terberg Machines, L
ISSUE
Type of non-conformance
*
1. Missing parts that were ordered.
2. Something not working as it should.
3. Problem while during mounting/commissioning
Issue details
*
Supporting evidence/documents/pictures
DEFECTIVE PART(S) DETAILS (if applicable)
Please ensure all parts are complete & damage free.
All parts must be cleaned and packaged appropriately (hydraulic components sealed in plastic bags & electric components in padded bags)
Part Number
Short Description
Qty
1
Part Number
Short Description
Qty
2
Part Number
Short Description
Qty
3
Part Number
Short Description
Qty
4
Part Number
Short Description
Qty
5
Part Number
Short Description
Qty
Thank you - we will investigate and come back to you as soon as we can. We aim to respond within 24 hours.
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