Top Marketing Trends Driving Customer Experience in 2020


The lines between sales, marketing, and customer service have disappeared. Today’s customers know and expect more from an organization. They want organizations to treat them as a unique individual and know their personal preferences. Today a customer's experience (CX) with your organization must be seamless from start to finish. Join us as we share how marketing transcends departments at leading organizations to improve CX and achieve better customer retention, lower operating costs, increased sales and faster growth.

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