Tech Support Ticket
Due to an overwhelming response, it could take 2-3 days to process student support requests. Please be patient.
Student First Name
Student Last Name
School/Location (if you are in the Virtual Learning Academy, please choose VLA and not your home school)
Student's MyPCBOE Account
Parent/Guardian Email address
Password Issue (Email/GSuite, Edgenuity, Clever, etc.)
Google Trouble (Classroom, Hangouts/Meets, GMail, Drive, etc.)
Program Support (Lexia, MobyMax, Dreambox, Classworks, etc.)
Hardware Issue (Chromebook won't charge, connect to Internet, etc.)
Problem with MiFi
Other (please describe below)
Be as specific as possible describing your issue.
Please double check your email address. An incorrect or misspelled email address will result in a technician/media specialist not being able to complete your ticket.